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FACTORY
VOICE + WHATSAPP

Keep the conversation going.
Even after hours.

AI agents powered by Global Agent, configured for your business to answer questions, collect prospect information and support appointment requests—in English and Spanish.

Two channels. More opportunities to connect.

Calls

Handle common questions and capture prospect details. Appointment and human handoff flows are defined during setup.

WhatsApp

Answer common questions and guide customers to the next step, using your approved business information.

Follow-up

Plan the connection to your CRM so your team can continue the conversation. Integrations are confirmed before quoting.

Your process, configured into an agent.

1. Define the job

Choose the channel, business information, qualification questions and handoff rules.

2. Configure and test

Review sample conversations and test responses, appointment flows and exceptions.

3. Launch and improve

Review conversations and refine the agent as your business evolves.

Capabilities and launch timing depend on the selected channels and integrations.

Usage you can understand.

How is usage measured?

Voice is measured in minutes and messaging in messages. Your proposal will specify included usage, what counts as a billable message and any overage rates.

What does it cost?

Global Agent pricing will specify setup, monthly service, voice minutes and billable messages. Rates are being finalized; online purchase will open once prices are confirmed.

Can it connect to my CRM?

We evaluate your CRM and appointment tools before confirming the integration and its scope.

Will it replace my team?

The agent supports repetitive conversations and gathers information. We define when and how your team takes over.

See what an agent could do for your business.